Job at TipTopJob

TipTopJob - Southern Africa Operations Director Job

Region: Midrand

Salary: Competitive

Reference: 24245882


Introduction : Job Number: Business: GE HealthcareBusiness Segment: Healthcare Eastern and African Growth MarketsAbout Us: Posted Position Title: Southern Africa Operations DirectorCareer Level: ExperiencedFunction: ServicesFunction Segment: Field ServicesLocation: South AfricaU.S. State, China or Canada Provinces: City: MidrandPostal Code: 1685Relocation Assistance: NoRole Summary/Purpose: Manage complex customer area through leadership and development of team (field engineers, installation field engineers, installation specialists, project managers, clinical apps specialists..). Create an environment to achieve ultimate customer loyalty. He/She will be accountable for the Services P and L, the Customer projects execution and the operational financial targets in Southern Africa (Sth Africa, Botswana, Namibia, Zambia, Zimbabwe, Mozambique, Malawi, Swaziland, Lesotho)Essential Responsibilities: 1.Responsible for all GE Healthcare Services and customer projects activities : both direct and via Channel partners : for all Healthcare businesses including Diagnostic Imaging, Ultrasound , Life Care Solutions: Clinical Devices.2.Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development.3.Drives Services P and L for Southern Africa to deliver profitable growth and enable business growth aligned with regional strategy.4.Owns services operational processes: Corrective jobs, PM completion, recalls, Installations. Leads and cultivates a culture of GE Values and integrity.5.Develops strong customer relationships and serves as the interface for the customer from Order through life cycle of the products for projects and service related activities.6.Proactively identifies customer needs and develops and implements customer specific solutions.7.Manages an Operations team including, but not restricted to, Field Engineers, Services Leaders, Installation specialists, Clinical apps specialists and other functions, driving service delivery and customer projects execution excellence which continuously surpasses customer expectations and deliver productivity.8.Leverages internal relationships to enhance business performance and customer experiences. Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.9.Drives change initiatives as required to improve efficiency and execute on business commitments.Qualifications/Requirements: 1.Masters degree (Engineering) with at least 8 years of leadership experience in a technical environment.2.Proven experience leading a team, managing customer relationships and/or managing a P and L or comparable business unit.3.Ability to develop and execute multiple priorities and approaches to meet objectives4.Exceptional interpersonal skills5.Willingness to travelAdditional Eligibility Qualifications: Desired Characteristics: 1.Prior field sales or field service or OTR experience2.Proven leadership and ability to orchestrate resources and motivate teams3.Experience in managing a large P and L with large matrix organization4.Strong business acumen5.An inclusive leader that builds a connection to the workforce through personal involvement and trust6.Proven ability to influence and drive change through exceptional written and verbal communication skills7.Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals8.Understanding of customer/marketplace and drivers that influence customer behavior9.Previous direct report management/leadership experience10.Ability to resolve complex issues within functional area and/or area of expertise11.Ability to develop and execute multiple priorities and approaches to meet objectives12.Direct customer relationship experience13.Proven ability to effectively communicate acros

Minimum Requirements : None Specified

Full Description : Job Number: Business: GE HealthcareBusiness Segment: Healthcare Eastern and African Growth MarketsAbout Us: Posted Position Title: Southern Africa Operations DirectorCareer Level: ExperiencedFunction: ServicesFunction Segment: Field ServicesLocation: South AfricaU.S. State, China or Canada Provinces: City: MidrandPostal Code: 1685Relocation Assistance: NoRole Summary/Purpose: Manage complex customer area through leadership and development of team (field engineers, installation field engineers, installation specialists, project managers, clinical apps specialists..). Create an environment to achieve ultimate customer loyalty. He/She will be accountable for the Services P and L, the Customer projects execution and the operational financial targets in Southern Africa (Sth Africa, Botswana, Namibia, Zambia, Zimbabwe, Mozambique, Malawi, Swaziland, Lesotho)Essential Responsibilities: 1.Responsible for all GE Healthcare Services and customer projects activities : both direct and via Channel partners : for all Healthcare businesses including Diagnostic Imaging, Ultrasound , Life Care Solutions: Clinical Devices.2.Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development.3.Drives Services P and L for Southern Africa to deliver profitable growth and enable business growth aligned with regional strategy.4.Owns services operational processes: Corrective jobs, PM completion, recalls, Installations. Leads and cultivates a culture of GE Values and integrity.5.Develops strong customer relationships and serves as the interface for the customer from Order through life cycle of the products for projects and service related activities.6.Proactively identifies customer needs and develops and implements customer specific solutions.7.Manages an Operations team including, but not restricted to, Field Engineers, Services Leaders, Installation specialists, Clinical apps specialists and other functions, driving service delivery and customer projects execution excellence which continuously surpasses customer expectations and deliver productivity.8.Leverages internal relationships to enhance business performance and customer experiences. Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.9.Drives change initiatives as required to improve efficiency and execute on business commitments.Qualifications/Requirements: 1.Masters degree (Engineering) with at least 8 years of leadership experience in a technical environment.2.Proven experience leading a team, managing customer relationships and/or managing a P and L or comparable business unit.3.Ability to develop and execute multiple priorities and approaches to meet objectives4.Exceptional interpersonal skills5.Willingness to travelAdditional Eligibility Qualifications: Desired Characteristics: 1.Prior field sales or field service or OTR experience2.Proven leadership and ability to orchestrate resources and motivate teams3.Experience in managing a large P and L with large matrix organization4.Strong business acumen5.An inclusive leader that builds a connection to the workforce through personal involvement and trust6.Proven ability to influence and drive change through exceptional written and verbal communication skills7.Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals8.Understanding of customer/marketplace and drivers that influence customer behavior9.Previous direct report management/leadership experience10.Ability to resolve complex issues within functional area and/or area of expertise11.Ability to develop and execute multiple priorities and approaches to meet objectives12.Direct customer relationship experience13.Proven ability to effectively communicate acros

Type : Permanent

Category : Consulting