Company Profile for 'Tower Group'

Company Profile

TOWER GROUP (PTY) LTD
Dedication Commitment Experience


INTRODUCTION

The Tower Group is a professional Black Empowered enterprise with a national infrastructure and six specialist divisions. Each division is headed by a specialist recruiter with substantial industry experience ensuring that only the best talent is selected for our clients.

The Tower Group has remained a leading provider of talent for many years with a dedicated team of specialists. Our in-depth experience is essential to be able to identify and attract the required skills and resources our clients need in the modern corporate workplace. Known for our professionalism and innovative staffing and outsourcing solutions, we are ideally placed to serve your specific needs.

As a highly flexible company we are geared to adapt and grow with you, thereby ensuring you of a key service delivery partner in the ongoing success of your business.

The Tower Group consists of six specialist divisions each of which offer both permanent placements services as well as temporary/flexible staffing solutions. Our five specialist divisions are as follows:

• Management & Executive Appointments
• Accounting & Finance Placements
• Office Support Placements
• Call Centre / Contact Centre Staffing Solutions
• Credit & Risk Placements
• IT and Technical placements

BEE & CORPORATE SOCIAL INVESTMENT

BEE
During 2004 the Tower Group sold 26% (twenty six percent) of its beneficial equity to our current black partners. Tower is thus a black empowered company with a level 3 Empowerdex rating.

In addition to being a black empowered company with a positive transformation track record, we are also a highly engendered company with 80% of our middle management being female. All of this is supported by a dynamic Tower Group team of which more than 65% are black.

The Tower Group BEE strategy is therefore multi-dimensional and focuses not only on one aspect of BEE but all levels of the company hierarchy.

Corporate Social Investment
The Tower Group has a long history of Corporate Social Investment which stretches back many years. An important part of our corporate social investment programme included support of the Khulisa Crime Prevention Initiative. This programmes aims to rehabilitate youthful ex offenders. Tower’s ultimate goal is to re-integrate these young people into their communities and to assist them to obtain formal employment thus reducing the likelihood of recidivism.

Tower spends approximately R150 000 per annum on our very important corporate social initiatives and shows our long-term commitment to reducing crime and investing in uplifting poorer and often neglected communities. We try to focus our support on communities who most need it and do not have access to other funding sources.

We further participate in Enterprise Development and annually spend a significant percentage of our after tax profits on developing small black-owned businesses.

SPECIALIST SERVICE OFFERINGS

The Tower Group is a highly professional staffing services company with six focused recruitment divisions each with a team of highly experienced specialists. Each of our focus areas is headed by an expert in his/her particular field. Clients are therefore assured that they deal with someone who has extensive knowledge of the discipline for which a vacancy exists.

Focusing on what we do best, combined with specialist knowledge gives us the ability to select the best available candidates in any of our focus disciplines.

Tower is able to provide flexible, temporary and contract staffing, traditional permanent recruitment up to and including management level. We are also able to offer highly specialised services such as Executive Search (headhunting) advert response handling and HR consulting in all of our key focus areas.


SOURCING, VERIFICATION & CANDIDATE CHECKING

Candidate Sourcing
It is a well-known fact that the current recruitment market has a shortage of good candidates. Most industries, companies and sectors find it increasingly difficult to fill their positions and this is a situation that seems to become more acute each year.

For this reason Tower does not rely only on the traditional methods of sourcing candidates. By using technology and a tried and tested business model we are in a position to find candidates, even in candidate short markets. It is important for us to know where candidates may be sourced. We therefore make it a priority to research the various markets to ensure that we are in a position to attract suitable candidates.

Our methods of sourcing talent include:

• Traditional print media advertisements in National & Regional newspapers as well as professional journals.
• Internet job sites including Career Junction, Careers 24, P-Net and Tower’s own web site.
• Social Networking sites such as LinkedIn / Facebook
• Membership of professional bodies. Attendance at functions held by these organisations brings us into contact with many talented people as well as enhancing our knowledge of industry trends. Our memberships include:
• Institute of Credit Management
• Institute of People Management
• “D” Group
• Business Women’s Association
• Calling the Cape
• APSO
• CAPES
• Universities and technikons where young graduates are found.
• Employment of Researchers: It is Tower’s practice to employ Research staff to assist with the sourcing of candidates. In this way Tower is able to identify where certain highly skilled staff are employed. This information is recorded in real-time on our electronic database for use in Talent Hunting, Headhunting or Executive Search.

This knowledge base is available to our consultants wherever we operate so that we are able to capitalise on the highly mobile candidate so prevalent in the modern workplace.

Candidate Selection & Screening
For us to successfully conclude a client vacancy assignment we have to be able to submit the calibre of candidate demanded by our clients. Good candidate screening practices are therefore a vital part of the Tower Group operations.

Our consultants focus on the candidate’s suitability for a specific vacancy assigned to us. A detailed job specification is obtained from our client at the outset to ensure that we cover all the dimensions required for that specific vacancy.

Suitability for a specific position is dependent on the skills and experience of a particular candidate. We use both competency based and targeted selection interviewing methods to ensure that we gain a balanced appraisal of a candidate’s specific capabilities. The following are some of the areas explored with each candidate:


• Qualifications
• Specific competencies & skills
• General experience & track record
• Career progress
• Emotional maturity
• Specific job related experience
• Overall suitability for the position
• Personality & attitude


At Tower, we recognise the inherent dangers of poor candidate screening. We are also aware of the requirements of prevailing labour legislation. Proficient candidate screening is taken very seriously and that is why we suggest that each client provides us with their minimum screening requirements. Checks that Tower can perform to aid in the screening process include:


• Verification of Degrees & Diplomas
• Reference checking
• Skills testing
• Credit clearances
• Criminal record checking
• Basic personality profile
• ID & Drivers Licence verification
• Polygraph testing (upon request where relevant)
• Full psychometric testing (upon request)

A combination of the above checks is conducted depending upon the job content and client requirements. We always adhere to the requirements of labour legislation when conducting tests.

SUMMARY

So – why choose the Tower Group as your staffing services partner to assist you with your current and future staffing requirements?

• Our track record is long and distinguished. Clients choose to stay with Tower for many years attested to by the many long-term partnerships we have built up.

• We have an excellent reputation in the staffing services industry and we are known for our quality of service and dedication.

• Commitment. We see our clients as partners in our success and our commitment to your success is our primary focus.

• We put huge emphasis on client service – it is our core strength and our passion. This backed up by our many CRM technology tools.

• Technology – we are continually building and improving our IT infrastructure to give us, and our clients, a real competitive advantage.

• Our sourcing and talent recruitment methods allow us to source the best talent available for each assignment.

• Flexibility: As a privately owned SME, we are able to respond quickly to your requirements. Rather than focusing only on the traditional methods of recruitment we are able to customise our service delivery to suit our clients’ exact needs.

• Screening & Verification: Tower has strict protocols on the screening of candidates. Each candidate is thoroughly referenced; in addition Tower verifies ID’s, Driver’s Licences, Education & Qualification(s) as well as obtaining Credit & Criminal Clearances.

• Sensitivity: We understand that ours is a people business and therefore embrace the personal touch rather than one driven purely by technology.

• We are able to offer our clients a true talent partnership geared towards their specific and unique staffing needs.

CONTACT & BRANCH DETAILS

Cape Town:
5th Floor, 80 Strand Street, Cape Town
Tel: (021) 419-0274

Fax: (021) 418-6554
Contact: Lynette Visser(Lynettev@towergroup.co.za)

Durban:
2nd Floor, Technology House, 29 Salisbury Ave, Westville
Tel: (031) 267-4460
Fax: (031) 267-0944
Contact: Belinda Sage (belindas@towergroup.co.za)

East Rand (Ekurhuleni):
1002 HP&D Park, Frank Road, Bardene, Boksburg
Tel: (011) 826-1030
Fax: (011) 826-1036
Contact: Isabel le Roux (isabelr@towergroup.co.za)

Johannesburg:
1st Floor, 28 Fricker Road, Illovo, Johannesburg
Tel: (011) 750-1900
Fax: (011) 268-6863
Contact: Wendy Ireland (wendyi@towergroup.co.za)


Website: http://www.towergroup.co.za
Postal Address:
PO Box 3254
Parklands
2121

Map & Directions