Job Details

We are looking for an experienced receptionist to work with friendly, professional people in a medium sized company in Hatfield, Pretoria. ONLY EXPERIENCED SOUTH AFRICAN CITIZENS WILL BE CONSIDERED.

Primary Role and Responsibilities:

• Professionally and efficiently answer and direct incoming telephone calls following proper business phone etiquette and policies
• Exhibit a professional customer service attitude that portrays a positive impression of the company at all times
• Maintain a reliable messaging system to ensure the prompt return of calls by all staff members
• Provide information to callers as required
• Greet visitors in a professional and courteous manner and direct them appropriately
• Deal effectively with queries from visitors and callers
• Read, write and communicate fluently in English and have proper grammatical speech
• Ensures knowledge of staff whereabouts and maintains accurate and complete sign-in/sign-out procedures for on-site staff
• Efficiently use the features of the company telephone system
• When on duty, ensures the reception station is staffed 100% of the time
• General administrative and clerical support
• Receive postal and courier mail and deliveries and notify recipients
• Schedule appointments when required and maintain appointment schedule
• Organise meetings when requested
• Maintain a neat and professional working space in the reception area
• Reports to work regularly and punctually
• Other administrative duties as may be required by management from time to time
• Comply with the company dress code and other policies

Qualifications and Skills Required

• Minimum of Matric (Grade 12 Certificate)
• Minimum of 1 year experience as receptionist and administrative assistant
• Excellent telephone skills
• Proficiency in Microsoft Office, including MS Word, MS Excel, MS Outlook, MS Powerpoint
• Customer service skills, principles and practices
• Strong interpersonal and communication skills both verbal and written
• Professional personal presentation
• Attention to detail and ability to plan effectively

Working Conditions

• Based at Hatfield, Pretoria
• Normal office environment with office hours 08:00 – 16:30 Monday to Friday

Remuneration

• R60 000 per annum cost to company based on experience
• No medical aid, no pension/provident fund

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