Job Details

Consistently provide friendly and efficient customer service in order to achieve sales goals.

• Direct and supervise all the operational functions within a store in the Managers absence.
• Be responsible for the overall image of the store in the Managers absence.
• Effectively handle emergency situations that develop in store in the Managers absence.
• Work with the store manager to provide leadership and goal setting for both one’s self and staff.
• Contribute to the training of new recruits, continuous training of existing staff, as well as, discipline, supervision and retention of qualified staff.
• Deal with management/operations on a daily basis with regards to problems encountered in stores.
• Motivate staff to achieve daily, weekly and monthly targets.
• Delegation and follow up (the assigning of duties to subordinates, granting authority to carry out duties, following up to see that duties are carried out) in the absence of the Manager.
• Offer praise when necessary.
• Display good selling skills.
• Be a team leader.
• Show commitment to the company as well as the tasks at hand.
• Monitor working conditions, and help staff develop to their full potential.
• Deal with customers on a daily basis.
• Maintain a professional appearance.
• Maintain housekeeping responsibilities.
• Contribute to merchandising of store i.e. folding, packing, unpacking etc.
• Price all merchandise accurately.
• Other duties assigned.

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