Production IT Support Analyst - Johannesburg North

 Johannesburg North
 Information Technology
 Permanent

 NEGOTIABLE



 

Job Details

To be the first line of support to the trading desk and all applications and infrastructure related to this environment as well as working together with the rest of the IT team to delivery IT solutions that are aligned to the IT Strategy and Business Obje



 

KEY RESULT AREAS

  • Effective documentation of applications and processes that the Production IT area are responsible for
  • Maintenance and improve existing documentation
  • Create and maintain the required relationships with partners, the Company and the various vendors that provide IT services to the company.
  • Follow the change control process and methodology as prescribed by the IT Manager
  • Actively manage and deliver on projects as per the IT Programme of work using PRINCE2 methodology
  • Assist with the IT component to all Facility related issues
  • User support
  • Problem resolution
  • Log all issues, incidents and enhancements on the PELT system
  • Provide reporting to the IT Manager
  • Assist with the maintenance of the Disaster Recovery site and ensure that it meets with Audit requirements

 

QUALIFICATIONS

  • MCSE / A or similar qualification
  • Bsc Computer Science, Bcom Informatics
  • The above qualifications would be ideal, however, MSCD\'s, MCAD\'s and other relevant National diplomas will be considered
  • Mathematical/Financial ability advantageous


 

EXPERIENCE AND SKILLS REQUIRED

  • Morning checks of ALL Vendor applications
  • Ensure successful backup for ALL Company business applications and servers
  • Maintain ALL IT Fixed Assets (ensure fixed assets register is kept updated Laptops, Desktops, Blackberries, 3G Cards)
  • Telephones Support
  • Disaster Recovery Support including documentation
  • Production Change Control
  • System Administration of ALL systems (eg: update of RIC codes, housekeeping tasks)
  • Partner liaison on production issues
  • Support applications
  • Support on Company Infrastructure
  • Excellent understanding of networks and infrastructure
  • Experience with Project Methodologies- eg. PRINCE2
  • Worked in multi-project environment
  • Knowledge of broader Financial Markets and related Technology
  • 5 to 6 years of work experience in Investment banking and exposure to trading systems are necessary
  • Ability to work under pressure in a demanding environment
  • Must be proficient in:
  • § Microsoft Office
  • § Unix
  • § SQL/ Oracle
  • Thorough understanding of systems used in a trading environment
  • § GL Trade (TALX) trading front ends
  • § GL OMS
  • § DMA Trading systems
  • § SAFEX
  • § Speakerbus Voice Solution
  • § Algorithmic Trading
  • § FIX Client Setup
  • § Perfix BOSS IOI
  • § IMBB Chat
  • § Goman/ Fidessa
  • § BT Dealerboard
  • § Blackberry Technology
  • § Voice Recording System
  • § Trade support systems
  • § STP interfaces and systems, including applications such as OASYS
  • § JSE BDA systems
  • § Market Data information
  • § Reuters
  • § Bloomberg\'s
  • § I-Net



0 Years

Professional Qualification (NQF 7)

EXPIRED

 

 

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