Job Details

A unique opportunity to join a dynamic team contracted with the Design, Build and Operation of a “first of a kind” turn-key project that will catapult South Africa into a international arena. Become part of a project-driven, private sector Greenfields co

KEY RESPONSIBILITIES

Kr No Key Responsibility Essential Activities Outcomes Kpis 1 Management of all Debt Recovery functions and Relevant Sections 1. Manage and oversee all debt Recovery functions including, Tracing, Priority Violation Accounts and Civil debt court actions such as the preparation, court representation and court results management and the implementation of civil debt reclamation process through the courts. 2. Liaison with appointed sheriffs of the court. 3. Debt Analysis and Monitoring. 4. Monitoring debt collection response cycles and contacts as well as credit control performance 5. Manage resource scheduling and the determination of priority work and procedures to maximise production output and success levels. 6. Monitor and record activity levels, success rates, determine optimum threshold rates and levels, match resources, deal with peaks and valleys for cost efficiencies Advanced tracing of previously untraceable debtors Debtors traced data matching, data interrogation, third party services and physical field traces. Management of high interest violation accounts as defined by value thresholds. Implementation of civil debt reclamation process through the courts, aimed at priority Violation Accounts and others as per operational thresholds. Intelligence provided to manage the throughput in production. - 2 Staff & KPI Management 1. Manage Section Heads responsible for the Debt Recovery Unit including Tracing, Legal and Debt Analysis. 2. Performance Manage staff according to required standards. 3. Ensure KPI\'s for the Sections are met Managed Sections and KPI\'s met - 3 Budget and Target Control 1. Work and manage Unit within its specified budget. 2. Work towards specified targets as identified Budget maintained and Target achieved -

BEHAVIOURAL AND SPECIAL COMPETENCIES AND TRAITS

Competency Note Competency Level Required Description Clerical - Skilled Essential The potential or capacity to classify; to put in orderly fashion; to arrange; to select. Communication: Analytical thinking - Skilled Essential Analytical Thinking refers to the potential or capacity to collect, process, analyze and integrate into a relevant, factual outcome or conclusion. Communication: Feedback - Skilled Essential Feedback refers to the potential or capacity to provide positive, helpful and productive feedback to co-workers. Communication: Liaison - Skilled Essential Liaison refers to the potential or capacity to establish effective personal contact and to act as the channel for contact with other parties. Leadership Style : External motivation - Skilled Essential External motivation refers to the potential or capacity to motivate team members by means of tangible rewards. Leadership style: Applied strategic planning - Skilled Essential Applied strategic planning refers to the potential or capacity to utilize \'big picture understanding\' in a level-headed, practical and proactive manner to plan appropriate courses of action in realizing the strategic goals of the organization. Resolution : Negotiation - Skilled Essential BRIEFLY DEFINED: Negotiate in a spirit of co-operation and collaboration, with the aim of negotiating an amicable outcome which includes all party¿s concerns on a win-win basis COMPREHENSIVELY DEFINED: The capacity to approach conflict situations as objective as possible, contemplating a win-win outcome, which is not merely based on a compromise of sorts, but on putting all cards on the table with the aim of arriving to a solution or solutions which are not necessarily based on the principle of \"one for you, one for me\", but on working out the best possible solutions from all the information presented by all those involved and which might turn out not to be either part of the one, nor the other party\'s original view\'s) in part or in detail, but could be more than the sum of the original contributions Stress Management - Advanced Essential The potential or capacity to manage and control one\'s stress adequately and effectively as is reflected by low levels of stress-related symptoms of a mental and physical nature Time management - Skilled Essential The potential or capacity to organize/plan/manage time and to adequately allocate to and divide time between various tasks/aspects of work, in order to optimize performance

QUALIFICATIONS AND EXPERIENCE REQUIRED

Job Id Comp Id Competency Note Detail Competency Level Description Comptypeid ETC 0089 EXPFUNC Effective experience in a discipline(s) High volume accounts 5 years Debt Recovery experience Skilled The knowledge of and experience in the principles and practices of specific disciplines - enter in notes AA1 ETC 0089 HL74 Career path / experience Windows Based IT System with Oracle database IT based Transaction Environment Skilled The career path or experience required to ensure competence in the position - NOT LISTED AA1 ETC 0089 HL71 Required qualification Management and Legal Background Relevant Management Degree Skilled Minimum formal educational qualification required to perform to the desired standard. Provides the conceptual framework for problem solving, best practice implementation and continuous improvement AA1 ETC 0089 HL74 Career path / experience An understanding of Legal Implications of Debt Recovery and Civil Court Matters Experience in Legal Principles Skilled The career path or experience required to ensure competence in the position - NOT LISTED AA1     1 - 4

TECHNICAL or PROFESSIONAL COMPETENCIES

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LICENSES AND CERTIFICATES REQUIRED

Job Id Comp Id Competency Note Detail Required Description Comptypeid ETC 0089 HL75 License / certificate requirements - Code 8 - motor vehicle - Special licenses / certificates required in order to fulfil the responsibilities in the position and meet legal, OHS and Quality Mgt requirements